Gambling Board Complaints

Illegal gambling activity, cardroom activities, background checks, game rules, and self-exclusion at cardrooms

• Gauteng Gambling Board Complaints
• Gambling Board Complaints Better Business Bureau
• Gambling Board Complaints Against

The National Gambling Board is responsible for the oversight of the regulation in the gambling industry throughout the country and to preserve the integrity of South Africa as a responsible global citizen. ATTN: Patron Inquiry/Complaint. Please understand that while patron inquiries and complaints help the Commission ensure the integrity of casino gaming, skill games and fantasy contests, the Commission will not be able to provide you with legal advice or file legal actions or obtain legal remedies on your behalf.

Bureau of Gambling Control
P.O. Box 168024
Sacramento, CA 95816-8024
(916) 830-1700 – For Complaints: select option 4, Compliance and Enforcement Section.

Gauteng Gambling Board Complaints

Gambling and other activities at Tribal casinos

Contact should be made directly to the Tribe operating the casino or to the individual Tribal Gaming Commission. (Tribes are under a sovereign nation status and have their own regulatory system.)

Bingo or Remote Caller Bingo games

Contact the local jurisdiction (City or County Government) where the bingo games are held. Traditional Bingo is regulated locally - not by the State.

Gambling Board Complaints Better Business Bureau

Remote Caller Bingo licensing, applications or approval of card minding device questions should be directed to the Bureau of Gambling Control.

Lottery

Horse Racing

The California Horse Racing Board regulates pari-mutuel wagering, racing, breeding, and track standards in the State

Problem gambling help

Commission Responsibilities/Decisions

Approval of licenses, work permits, determinations of suitability, other approvals and distributions from the Revenue Sharing Trust Fund (RSTF) to eligible tribes

All complaints to the Commission need to be in writing. Complaints regarding Commission issues may be submitted in person or by mail to:

You may also submit complaints by fax to (916) 263-0499 or by sending an email to complaints@cgcc.ca.gov.

All application issues should be directed to the Department of Justice Bureau of Gambling Control.

Patrons who have a complaint or dispute for land-based or interactive gaming can file online, according to the Pennsylvania Gaming Control Board.

Under the Pennsylvania Race Horse Development and Gaming Act, the state’s Gaming Control Board investigates all potential non-criminal complaints and disputes alleged by patrons. Any criminal violations of the act alleged by a patron are referred to Pennsylvania State Police for investigation.

The board said to file a complaint or dispute involving interactive gaming, the patron must first file a complaint or dispute with the interactive gaming provider. A dispute or complaint must be filed within 30 calendar days of the incident by completing the appropriate electronic form. Patrons also can continue to file a complaint in person with a Gaming Control Board Casino Compliance representative at any state casino.

Gambling Board Complaints Against

All information is confidential.

The Pennsylvania Gaming Control Board oversees all aspects of gambling legalized under 2004’s Race Horse Development and Gaming Act and the Gaming Expansion Act of 2017. In addition to slot machine and table games gambling at land-based casinos, the expansion includes online casino games available to date on three sites; sports wagering offered through sports books at nine locations and through four online outlets; and fantasy sports contests; as well as video gaming terminals at truck stops and online games at airports, both expected to be launched in the coming months.

The casino industry in Pennsylvania currently consists of 10 stand-alone and racetrack casinos, along with the two smaller resort casinos. These facilities collectively employ more than 16,000 workers and annually generate more than $1.3 billion in tax revenue from slot machine and table games play.

Construction of a 13th casino is currently underway along with a number of new “mini-casinos” expected to begin operation in the future.

Pamela Sroka-Holzmann may be reached at pholzmann@lehighvalleylive.com. Follow her on Twitter @pamholzmann. Find lehighvalleylive.com on Facebook.